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FREQUENTLY ASKED QUESTIONS

How do I create a repeat order?
  You can simply email your instructions or create a new order and mention "This is an exact repeat of my previous order"
How do I check the status of my order?
  Just send an email to customerservice@clicpen.com and quote your order number. Orders ship in five to ten working days after artwork approval. 
 
What is our product guarantee?
  Guaranteed Satisfaction: Your product and imprint will be exactly as you approved them, or we will reprint your order, refund your money or credit your account upon return of the goods.
Ballpoint Pen Ink Removal Tips.
  For ballpoint ink we recommend an alcohol-based hair spray. The alcohol content in the hair spray will break up the ink.

If the ink is on clothing, saturate the item with hair spray. Be sure to place an absorbent paper towel or rag under the stain to catch the excess ink. You then need to blot the stain with a rag. Repeat this process until the stain is removed, then launder as usual.

If the ink is on anything other than clothing, spray the hair spray directly on the stain and then wipe off with a clean paper towel or rag. You might need to do this a few times depending on the size of the stain.

A word of caution before trying any of the methods suggested: some surfaces and fabrics may be damaged by the hair spray solution. If in doubt, test on a "hidden" area first.
 

Imprinted Pens

Promotional products with imprinted corporate logos are everywhere.

You probably use at least one item every day without realizing it. Writing instruments, such as ballpoint pens and engraved pen sets are among the most popular items for personalization. An imprinted pen is an extremely affordable way to advertise your company and establish credibility within your community.

Business executives bought over 7 billion dollars worth of promotional products last year. Each one of these purchases was a direct method of effective advertising. Each custom imprinted pen brings your company one step closer to securing more customers and more sales, which will help you to achieve more revenue. Writing instruments are a strong, influential method of direct marketing to customers and prospects.

As a business tool, promotional writing instruments are a versatile way to modify behavior, motivate people, and generate goodwill. Ballpoint pens or custom pen items can be distributed at press releases, employee gatherings, supplier meetings, customer greetings, and to the general community. When integrated into marketing strategies, promotional writing instruments can enhance advertising, direct mail campaigns, events, and the successful efforts of your sales force. Promotional writing instruments help you to remain in the forefront of customer’s minds long after your official campaign is over.

 Imprinted Pens can be used to:

• Create company awareness
• Entice prospects to visit your trade show booth
• Create excitement or an element of fun for a new product or service launch
• Provide incentives for dealers or customers to purchase larger product quantities
• Give away as Souvenirs and gifts
• Capture the media's attention
• Thank customers, suppliers, or employees
• Boost short-term sales
• Reinforce key messages and benefits keep contact information handy

Promotional custom pens are used everyday. If you take the price per custom pen and divide that by the number of times someone notices the imprinted logo or message, you will see the amazing cost-effective financial translation of these promotional pen investments.

We offer a wide selection of quality ballpoint pens, wholesale pens, discount pens, engraved pen sets, office and custom imprinted pens with your logo or message. Prices for these ballpoint pens and engraved pen sets are lower than anything else you will find on the market.